# Linking and roles

Linking connects the player's Discord to their store account, so the bot knows who is who. It allows giving roles and rewards
and answering tickets.

![The Account linking screen](shots/discord-linking.webp)

## How the player links

In **Discord > Account linking**, under **Where the player starts**, pick one:

| Mode | How it works |
| --- | --- |
| **/link command** | The player types `/link` in any channel and gets the link, only for them |
| **Fixed message in a channel** | The bot leaves a message with the **Link account** button in the chosen channel. `/link` leaves the server and `/unlink` stays |

The player can also link on the store, in their profile, on the Discord tab.

> [!NOTE]
> Linking always ends on the store, with the player signed in. That stops anyone from using someone else's account.

In the fixed message, pick the **Message channel** and write **Title**, **Text** and **Button text**. Blank, the bot uses the
default text in the server's language. Click **Save and publish**.

```text Example message
Title: Link your account
Text: Get 100 store credits when you link.
Button text: Link
```

## Linked role

Whoever links gets this role on the server, and loses it when unlinking.

> [!WARNING]
> On Discord, the bot's role must be above it in the server's role list. Otherwise, Discord will not let the bot give the role.

## Linking reward

Give a gift to whoever links. Each player gets it only once, and so does each Discord account.

| Reward | What the player gets |
| --- | --- |
| **Store credits** | Up to 1000, straight to the balance |
| **Gift** | A product, which can be off the storefront. The bot sends a single-use code by direct message, and the delivery is the same as a purchase |

In **Minimum Discord account age (days)**, slow down accounts created just to get the gift: an account newer than that links
normally, but without the reward.

Click **Save reward**.

## Link store roles to Discord roles

Store team roles and Discord roles can walk together. That is what lets the team answer tickets and publish news on Discord.

1. In **Players > Roles**, edit a role.
2. On the **Discord** card, pick the **Discord role**.
3. Save.

Whoever has this role in the store and linked Discord gets the role on the server, and loses it when leaving the role. Every
website role change, on the dashboard, by purchase, expiration or refund, changes the Discord role right away and tells the
person by direct message.

**Sync Discord roles**, in the role list, does the opposite once: whoever already has the linked role on Discord gets the
matching store role, with its permissions. See [Players](/en/products/players/).

> [!TIP]
> Using the bot on a server that already has roles? Link the roles first and run the sync, so you do not have to do the team one
> by one.