# Digital products

A digital product store sells what is delivered over the internet: files
(textures, maps, plugins, e-books), license keys and access. It has no game
server, plugin, commands or nick: the buyer logs in with their email and gets
everything in **My purchases**, on their profile in the store.

> [!NOTE]
> The store type comes from the plan chosen when the store is created. To sell
> digital products, create a store of the **Digital products** type. There, the
> **Players** menu becomes **Customers** and **Servers** leaves the menu.

## The two delivery types

When you create the product, the **Digital delivery** card asks for the type:

| Type | What the buyer gets | Stock |
| --- | --- | --- |
| File to download | The newest file you uploaded, to download | Endless |
| License key | A key from your stock, only theirs | The number of active keys |

The type does not change after the product is created. To sell another way,
create another product.

After creating, the dashboard opens the **Product delivery** screen. Later, on
the edit product screen, the **Manage delivery** button takes you there.

![The Product delivery screen of a file: upload a new version and the uploaded versions](shots/products-digital.webp)

## File to download

1. In **Upload a new version**, drag the file to the dashed area or click it to
   choose. It accepts up to 500 MB: zip, rar, 7z, jar, pdf, images and other
   common formats. Executable programs are not accepted.
2. Enter the **Version** (for example `2.1`) and, if you like, what changed.
3. Click **Upload version**.

Each upload becomes a version, listed in **Uploaded versions**. Buyers always
download the newest one, including those who bought before it. The download
limit per purchase goes from 1 to 1000, or stays empty for no limit.

> [!WARNING]
> A file product with no uploaded version cannot be bought. Upload the first
> version before you announce it.

## License key

1. Paste the keys, one per line, up to 2000 per upload. Repeated keys are left
   out.
2. Each purchase gets one active key.

Each key shows on a card with its status:

- **Active**: goes to the next purchase;
- **Sold out**: already delivered to a buyer and stays with them;
- **Inactive**: turned off by the store; no purchase gets it.

An active key can be turned off, and an inactive one turned back on. The list
shows 9 keys per page, with a status filter and a search: up to 4 characters
searches the end of the key; pasting the whole key finds exactly that one.

> [!NOTE]
> The dashboard stores the key encrypted and only shows its end. That is why you
> cannot search for a piece in the middle. With no active key, the store shows
> **Sold out**; if a purchase runs out of keys, the delivery finishes on its own
> once you paste more.

## Message to buyers

On the same screen, the **Message to buyers** is an optional text of up to 10,000
characters: install steps, a link, an access. It shows in **My purchases** next
to the file or the key, only for buyers, with clickable links.

```text Example message
Thanks for buying!
1. Download the file below.
2. Put the folder in .minecraft/resourcepacks.
3. Turn it on in Options > Resource Packs.
Questions? https://discord.gg/yourserver
```

## On the order

In **Store > Orders**, the order of a digital product has the **Digital
delivery** card, with each unit, the downloads used and the end of the key that
was delivered. **Revoke access** takes that unit away from the buyer. A refund
through the payment provider revokes the access on its own. See
[Orders](/en/products/orders/).

Uploading and deleting versions, pasting and removing keys and revoking access
need the **Manage files and keys** permission. See
[Team and access roles](/en/store/team/).