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Reconciliation

The fee table is an estimate. Finance > Reconciliation shows the fee the gateway really charged on each sale and the money it will still release to your account.

Reconciliation: real fee against the table and what is left to receive from the gateway
Reconciliation: real fee against the table and what is left to receive from the gateway

How it works

Every 30 minutes, Finance checks the store's Mercado Pago, Stripe and PayPal, with the credential already in Settings > Payments, read only. For each approved sale, it stores the fee, the net amount and the release date.

  • Where the real fee is known, it replaces the table's in the numbers.
  • The rest is still estimated by the table confirmed on the gateway's card. See Gateway fees.
  • Reconcile now runs the check right away, without waiting the 30 minutes.

The cards on the screen

  • Real against the table shows whether the gateway charged more or less than the table would for the same sales. If the gap is big, adjust the table on the gateway's card.
  • Receivable from the gateway adds the paid sales whose money has not been released yet, with the expected dates. The same number shows on the overview.

The period of the numbers is chosen in From and To or with All time; what is left to release does not depend on the period.

PicPay does not report fees or payouts: its sales follow the table.